IRS: 'Where's My Refund?' Getting Income Tax Attention

The IRS says it's getting high traffic on its online “Where's My Refund?” tool.

 The deadline to file 2012 income tax returns isn't until April 15, but taxpayers appear to be filing early and are already asking, "Where's my refund?" 

“Due to the large number of inquiries and to avoid service disruptions, the IRS strongly urges taxpayers to only check on their refunds once a day,” the IRS said, according to a report by Accounting Today.

“IRS systems are only updated once a day, usually overnight, and the same information is available whether on the Internet, IRS2go smartphone app or on IRS toll-free lines. While 'Where's My Refund?' is updated nightly, your account will not change that frequently.”

Have you already filed your 2012 tax return? What was your experience? Share your thoughts in the comments below.

According to the report, nine out of 10 taxpayers typically receive refunds in fewer than 21 days when they use e-file with direct deposit. 

The IRS offers the following information to help taxpayers with refund questions:

  • Have the right tax information ready before using any of the IRS refund tools. This includes Social Security number, filing status and refund amount.
  • You don't need to check “Where's My Refund?” more than once a day, as your information will not change.
  • To avoid system delays, the best time to check on refunds is evening and weekends.
  • There is no need to call the IRS about your refund, as the telephone service has the same information that is available on the “Where’s My Refund?” tool.

If you're in need of help with your taxes, browse the Woodstock-Towne Lake Patch for a list of local tax preparers and CPAs.

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Lola Isabell February 18, 2013 at 06:53 AM
Ive been waiting on my refund since feb the 6th and the system keep saying still processing does that means theres a problem
Lola Isabell February 18, 2013 at 06:55 AM
lve been waiting on my refund since feb 6th and the system keep saying still processing does this that means theres a problem
A iba February 18, 2013 at 01:19 PM
I've been waiting since Feb. 1st. Still processing! Hopefully good news tomorrow since today is a holiday.
cassandra February 18, 2013 at 02:02 PM
I've been waiting since the 30th of January...ughhh
Celeste February 18, 2013 at 02:32 PM
Ive been waiting since jan 30 only for me to call an to be put on hold for hours after finally getting to speak to a rep they tell me there is some lock code on my return an that they cant tell me what is until after the 21 day mark an they will send a letter within 2 weeks...ive never ever had this issue b4 an ive always filed electronically an gotten them early except for now ughhhhh!!!!!!
Nichole Smith February 18, 2013 at 03:36 PM
I filled on the 30th was accepted the 31st. Still no refund. Called and spoke to someone and they are telling me they didn't receive my return until 2/8 and i now have to wait the 21 days from the 8th. This is crazy!!
Joey February 18, 2013 at 05:11 PM
I'm in the same boat I filed Jan. 30 th. Still says processing my 21 day wait is up Wednesday I don't know what's up
shay Drummond February 18, 2013 at 06:00 PM
Why is the orange blocks no longer showing up on wares my refund it's saying still processing a date will be giving when available what does this mean
jhurst February 18, 2013 at 06:33 PM
Can someone leave a number where I can talk to the irs directly or some kind of number my info keep saying
Kristal Dixon (Editor) February 18, 2013 at 06:50 PM
I am dumbfounded by all this, to be honest. Here's a link to a list of numbers by the IRS... http://www.irs.gov/uac/Telephone-Assistance Here's a list of walk-in offices they have on their website: http://apps.irs.gov/app/officeLocator/index.jsp?zipCode=30188&radius=30&submit=1
Nichole Smith February 18, 2013 at 06:53 PM
(800) 829-0582 ext 362. That's the # i called to speak to someone.
pam February 19, 2013 at 09:37 PM
I think because most people filed early this year due to all the fraud it's been a massive overflow do too early filing
Cris February 24, 2013 at 12:38 AM
Joey, Are you still waiting? I'm anxious to know how long yours took from date filed to your refund being sent to you. I'm in the same situation. Everyone I know has gotten theirs back 7-8 days after the day they filed. I'm on Day 11 now and the IRS site still has "Being Processed". It's been in same status since the day after I filed. I'm just curious. I know they say 21 days but I've always gotten mine back within 10 days at the most. I'm wondering if I should call them.
WJJ March 08, 2013 at 03:27 AM
I need my money bills are behind have two kids damn IRS have HOT checks all over town . DAMN u IRS :(
sandy mckown March 08, 2013 at 01:40 PM
its been 22 days for us, same message every day still processing. Turbo tax sent me a message that I was due to get it by the 8th today and still it says processing and no freaking money! I have always gotten my refund within 7 days with no problems.
WJJ March 09, 2013 at 01:06 AM
will after 10 days IRS did send me a letter telling me I need to fill out the information send back and I will get my refund in about 6 to 8 weeks .
Gofer Bowden March 12, 2013 at 02:16 AM
We had plans to put down on a new home and start a family business. Waited on IRS lost out on new home. Price went up. Guy sold the equipment we where to buy to get started. Now In the dark cold house about to be kicked out with 3 kids. Both of us been laid off at work. Some caring government for the people. Trade places with me government. Fill a poor mans boots! We been waiting 60 days now and not a word. Wtf!!! I won't interest my self. The government is to be for the people by the people. Instead it's who got the most money stands and words are loudest. We don't get paid and or get the boot if we go to work and ack like our leaders. Should they be paid? We all have a place and a job we do it not bull shit around and changing the world takes even the little mans voice. Remember this year voters we all have the power to make a change and show what the words We The People By The People For The People means. Put a poor man on top not no one who says they know where we all come from. No Money For The Government They Don't Do There Job!
Suprena March 14, 2013 at 01:29 PM
My prayers go out to everyone who haven't received there refund. I haven't received my refund either it has been 21 days as of today and they saying it still being process. I put all my trust in God!!!!
Trusting God April 02, 2013 at 08:33 AM
I'm in the same boat, I'm behind on all my bills including rent, was planning on catching up with income tax. Trusting God, trying very hard not to have doubt.
Karla April 02, 2013 at 07:18 PM
My State taxes were Accepted 2/2/2013 and still shows processing. Have called and that doesn't do anything either.


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